Author Topic: Experienced Downtime  (Read 1427 times)

0 Members and 1 Guest are viewing this topic.

Offline Chris Newberry

  • Shadow Fleet Owner
  • Approved Applicants
  • Competent Member
  • ***
  • Posts: 139
  • Shadow Fleet (Founder)
  • Awarded in January and July to the player who writes the most engaging posts. Awarded in January 2017 to all active members. Awarded in January and July by the FCO to crew of the most organized SIMM. Awarded to the player whom the CO feels is worthy of recognition. Awarded to players on completion of 10 years service with the fleet.
    • View Profile
    • Awards
Experienced Downtime
« on: November 08, 2009, 09:41:19 pm »
Greetings,

First of all, I am sorry for the nearly 22 hours of downtime in the last 48 hours time period. This mail will explain a lot of the reasons behind it. Last night for about 3 hours plus the last several hours, there has been some downtime. This has to do with the server httpd failure which might be caused by a SSL certificate not installing correctly.

Apache had to be recompiled from scratch along with removing the residue traces of the currupt ssl certificate that was being installed. A new one is being installed and hopefully it works without effecting httpd again.

Update from Platinum Server Management staff has confirmed that the SSL certification I purchased from RapidSSL was currupted and causing most if not all of the problems to the server. It wouldn't allow httpd (apache) from rebooting and allowing sites to be online. As of a few minutes ago, I went thru and deleted the primary cause of it to bring the httpd server back online.

Trick of the situation is, that the SSL could now be working correctly without it being located in SSL host and effecting httpd.cf file n the server completely now. What this means is, all cpanel/whm logins should now be certified but normal SSI for domains won't work correctly.

(On a side note, I've spent most of the last 48 hours trouble shooting this with PSM and only have gotten maybe 6 hours or less of sleep within these 48 hour period.

Chris
« Last Edit: November 09, 2009, 06:22:06 pm by Chris O'Neill »
Retired FADM Chris Newberry
Enjoying R&R on Kantro Prime
Shadow Fleet Founder (Creator)
Rtd. Fleet Commanding Officer

 

RPG-D Sci-Fi Avatars RPG Initiative RPGfix RPG Initiative Fodlan Chronicles